Building Long-term Relationships
As one of our earliest customers, Newell Brands played a crucial role in shaping our company over twenty years ago. In those formative years, we provided essential cabling infrastructure support for Newell’s expanding data centers. Our partnership deepened when lightning struck, damaging the majority of Newell’s legacy access control system across all their buildings. Spigot responded swiftly, replacing the damaged hardware with an updated platform over the weekend, ensuring that Newell’s 300+ employees could access their facilities without interruption by Monday morning.
Solution Highlights
- Long-Term Partnership: Developed a strong, enduring relationship with Newell Brands over many years, providing consistent support through various technological advancements.
- Adaptability to Evolving Needs: Demonstrated commitment by effectively adapting to Newell’s changing requirements and supporting their facilities through multiple technology iterations.
- Exceptional Local Service: Leveraged our local presence and exceptional customer service to build trust and loyalty, distinguishing ourselves from larger firms.
- Quality-Driven Approach: Emphasized attention to detail, quality workmanship, and a results-focused strategy, consistently delivering superior solutions over competitors with flashy sales tactics.
For many years, Spigot Networks cultivated a strong partnership with Newell Brands at their former corporate headquarters in Freeport, IL. Throughout this time, we supported their facilities through multiple technological iterations, showcasing our commitment to their evolving needs. Our local presence and exceptional customer service allowed us to forge a lasting relationship that stood firm against the allure of larger firms. We prioritized attention to detail, quality workmanship, and a results-driven approach, consistently outperforming the flashy sales presentations of the “big guys.” Although Newell has since relocated their facilities, our core values remain unchanged, enabling us to attract new customers and foster enduring relationships.
